Your Privacy Is Our Responsibility

Betlee Privacy Policy – How Your Information Is Kept Safe

At Betlee, your data is a trust we take seriously. This policy clearly sets out what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026 Reading time: ~7 minutes Fully in Bangla
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How Betlee Protects Your Data

Here's a quick overview of the key points before you dive into the details

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SSL Encryption

All your data is encrypted with 256-bit SSL, meaning no one can intercept it in transit.

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Never Sold to Third Parties

Betlee never sells your personal information to advertisers or any other third-party businesses.

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Right to Deletion

You may request the deletion of your account and personal data at any time. Betlee will fulfil the request within the designated timeframe.

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Transparent Data Collection

What data is collected and why – everything is clearly explained in this policy.

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Right to Correction

If any of your information is incorrect, you can update it at any time via your profile settings or by contacting support.

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Minimal Data Collection

Betlee only collects data that is necessary to provide our services. We never ask for information we don't need.

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1Introduction – Why We Created This Policy

Welcome to Betlee. This Privacy Policy explains how Betlee collects, uses, and safeguards your personal information. We believe transparency is the best policy — we have no hidden agenda.

By using Betlee, you agree to this Privacy Policy. It forms part of Betlee's Terms and Conditions. If you disagree with any part of this policy, we recommend that you discontinue use of Betlee.

In brief: We only collect what's necessary, keep it secure, and never share it without your permission.

This policy applies to all Betlee users worldwide, including Bangladesh. We strive to uphold international privacy standards, including GDPR-inspired principles.

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2What Data We Collect

Betlee collects two types of data – information you provide directly, and information generated automatically through your use of the platform.

Data TypeWhat InformationWhen It Is Collected
Identity InformationFull name, date of birth, NID numberDuring Registration & KYC
Contact InformationMobile number, email addressAt the Time of Registration
Financial InformationMobile banking number, transaction historyAt the Time of Payment
Usage DataLogin times, betting history, game dataAutomatically
Device InformationIP address, browser, operating systemPer Session
Location DataApproximate Location (via IP)For Security Verification

We never store your password in plain text. It is always kept in hashed form. No Betlee employee can view your password.

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3How Your Collected Data Is Used

Betlee uses your data for the following purposes:

  • To create, verify, and manage your account.
  • To process deposit, withdrawal, and betting transactions.
  • For security verification to prevent fraud and money laundering.
  • To show you relevant bonuses and offers based on your preferences.
  • For analysis to improve the platform and develop new features.
  • To monitor responsible gaming – and to flag any unusual betting behaviour.
  • To meet legal obligations and comply with regulatory authority requirements.

Betlee does not use your data for ad profiling or product sales. Your betting history is never shared with third-party advertising networks.

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4Data Sharing & Third Parties

Betlee only shares your information under strictly controlled circumstances. Your data is never sold or passed to third parties for commercial purposes.

Limited data may be shared in the following circumstances:

  • Payment Providers: bKash, Nagad, Rocket – only the information necessary to complete transactions.
  • Law Enforcement: When required by a court order or as part of a legal investigation.
  • Licensing Authority: To the regulatory authority for Betlee's licence renewal and monitoring.
  • Technology Partners: Server hosting and cybersecurity service providers – all bound by our privacy agreement.
Important: Every party we share data with is bound by Betlee's privacy agreement and is prohibited from passing that information on to anyone else.

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5Data Retention

Betlee does not retain data beyond what is necessary. General guidelines:

  • Active account data: Fully retained for the duration of the account.
  • After account closure: retained for a maximum of 5 years for legal compliance.
  • Transaction records: 5 years, in compliance with anti-money laundering laws.
  • Customer support chat history: 2 years.
  • Cookie & session data: 30 days to 1 year.

Once the specified retention period expires, your data is permanently deleted or anonymized so that you can no longer be identified.

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6Cookie Policy

The Betlee website and app use cookies. Cookies are small files stored on your device that help improve your experience.

The cookies we use:

Essential Cookies Performance Cookies Login Session Cookies Analytics Cookies Preference Cookies
  • Essential Cookies: Keeping you logged in, security tokens – the site cannot function without these.
  • Performance Cookies: To understand how quickly the site loads and identify any performance issues.
  • Analytics Cookies: Which pages are visited most, and for how long – all tracked completely anonymously.
Control: You can disable non-essential cookies from your browser settings. However, turning off certain necessary cookies may cause some features of the site to stop working.

7Your Rights Over Your Data

Betlee believes your data belongs to you. That's why you have certain fundamental rights over it.

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Right to Access

You can find out what information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information.

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Right to Erasure

Under certain conditions, you have the right to request that your data be deleted.

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Right to Restriction of Processing

In certain cases, you may request that the processing of your data be temporarily suspended.

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Right to Data Portability

You can request a copy of your data in a readily readable format.

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Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, contact Betlee Support. We typically respond within 15 business days.

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8Protection of Children & Minors

Betlee strictly does not provide services to anyone under the age of 18. We never knowingly collect data from minors.

If we discover that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

If you are aware of a minor using Betlee, please let us know at support@betlee.ws. We will take prompt action.

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9Security Measures & Technology

Betlee uses internationally recognized technology to protect your data. Our security team monitors the system around the clock, 24 hours a day.

  • SSL/TLS Encryption: All data exchanged between you and Betlee is encrypted.
  • Firewall Protection: Multiple layers of protection against unauthorized access.
  • Regular Security Audits: Independent third-party experts regularly audit Betlee's systems.
  • Data Backup: Your data is backed up across multiple secure servers.
  • Access Control: Only a limited number of authorized Betlee staff can access your information, and only when necessary.

That said, no system on the internet is 100% secure. In the event of a data breach, Betlee will notify you and the relevant authorities within the legally required timeframe.

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10Policy Updates & Contact Us

Betlee may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via in-app notification or email.

Continuing to use Betlee after an updated policy is published means you accept the new terms.

If you have any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch with us:

  • Email: support@betlee.ws
  • Live Chat: Available 24/7 on the Betlee app or website
Response Time: We typically respond to privacy-related requests within 15 business days.

Questions About Betting Odds & Promotions

Betlee uses the Decimal Odds format, which is the most straightforward for users in Bangladesh. The calculation is simple:

Winnings = Stake × Odds

Example: You place a ৳100 bet at odds of 1.85. If you win, you receive ৳100 × 1.85 = ৳185. This includes your original ৳100 stake, so your net profit is ৳85.

Higher odds mean a lower chance of winning but a bigger payout. Lower odds (e.g., 1.20) indicate that team or outcome is the favourite. On Betlee, odds are clearly displayed next to every event.

To view all promotions and offers from Betlee, use the menu above Bonus Go to the page. All ongoing offers, terms, and validity details are listed there.

As for regular updates — new offers typically arrive every week. During major tournaments or the cricket season, special offers come even more frequently. VIP members get exclusive offers earlier than anyone else.

When you log in, you'll be notified of new offers via in-app notifications. Keep notifications enabled so you never miss an offer.

🔒 Your Data Is Secure

Use Betlee with Complete Peace of Mind

Our privacy policy is clear, our systems are secure, and our team is always here for you. Join us today.

Our Privacy Commitment
Data Is Never Sold
256-Bit SSL Encryption
Third-Party Contractors
Your Rights Are Protected
Regular Security Audits
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